1. Overview
This Privacy Policy explains what information Well Water Design (“we”, “us”) collects, how it is used, and how it is protected when you use our services or visit our website.
Our services are operated in the United States. By using our services, you consent to the processing and storage of information in the United States.
2. Information We Collect
Account Information
When you sign up for services we collect information necessary to operate your account, including:
• name
• address
• email address
• phone number
• billing and payment information
Technical Information
We automatically collect certain technical data when services are used:
• IP address
• device and browser type
• login timestamps
• service usage logs
This information is used to operate, maintain, and secure the platform.
Support Information
When you contact support we may collect system details needed to troubleshoot issues.
3. Hosted Customer Data
Customers may store data within websites, email accounts, or applications hosted on our systems.
For that data:
The customer determines what information is collected and how it is used.
Well Water Design acts solely as a service provider and data processor.
We do not control customer data and only access it when necessary to:
• provide technical support
• maintain system integrity
• comply with legal requirements
Customers are responsible for complying with privacy laws applicable to their own visitors, users, or members.
4. How We Use Information
We use collected information to:
• provide and maintain services
• process payments
• communicate about accounts
• improve service reliability and security
We do not sell personal information.
5. Sharing Information
We may share information only as necessary to operate services, including with:
• payment processors
• infrastructure providers
• domain registrars
• software vendors supporting the platform
We may also disclose information when required by law or to protect legal rights.
6. Cookies & Tracking
Our website may use cookies to:
• maintain login sessions
• remember preferences
• improve site functionality
You can disable cookies in your browser, though some features may not function properly.
7. Data Security
We use reasonable administrative and technical measures to protect account information.
No internet service can guarantee absolute security.
8. Data Retention
Account records are retained while services remain active and for a reasonable period afterward for billing, legal, and operational purposes.
Backups and logs may persist temporarily even after service cancellation.
9. Children’s Information
Services are not intended for individuals under 18. We do not knowingly collect information from children.
10. Policy Updates
We may update this policy as services evolve. Continued use of services constitutes acceptance of updates.
11. Contact
Questions regarding this policy may be directed to:
info@wellwaterdesign.com
