Knowledgebase

How can I check an email address disk usage/quota?

1. Log into your cPanel and click the "Email Accounts" icon under the Mail section.2. At the...

How do I access Webmail?

1. Open up your favorite web browser.2. In the address bar type www.yourdomain.com/webmail3....

How do I change the password for an email address?

Step 1:Open your client portal and click on your hosting account listed under YOUR ACTIVE...

How do I change the quota of an email address?

Step 1:Open your client portal and click on your hosting account listed under YOUR ACTIVE...

How do I create an auto responder?

Step 1:Open your client portal and click on your hosting account listed under YOUR ACTIVE...

How do I create an email forwarder?

Step 1:Open your client portal and click on your hosting account listed under YOUR ACTIVE...

How do I delete an email address?

1. Log into your cPanel (directly or through the client portal) and click on the "Email...

How many e-mails can I send?

You are allowed to send out 300 e-mails per hour per hosting account.

I am getting a message that my mailbox is full. What should I do?

If you get an error in webmail that says "Mailbox Quota Exceeded" you can correct this error in...

I can't send email to Yahoo, Gmail, Hotmail, etc.

This is most likely means you are blacklisted. Please submit a ticket to our technical support...

I have problems sending email.

If you are unable to send email, you should first verify that you have your email client...

SSL certificate warning

When you try to access a service such as EMAIL on your server over the SSL (Secure Socket Layer)...

Someone is using my email (domain) to send spam!

This is called "collateral spam" This is someone faking your email address in a mail application...

Transferring Emails from your old host to Well Water Design Hosting

In this article we'll go over how to move emails from a previous host to Well Water Design...

What do you do about my email account's security?

We have set up SPF records for all the domains hosted on our servers, so other remote mail...

What is a default e-mail address?

A default address is an e-mail address that is setup to catch any incoming e-mail to your server...

Why are my emails to Yahoo are being delayed?

This is caused by a new spam fighting feature with Yahoo Mail called Grey Listing. ...

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