SpamExperts: Simply Spam Free

Spammers are continually finding new ways to outwit email filters, making conventional rule-based filters less and less effective over time. It's possible to set up the rules and automate the logic required for an efficient spam filter, but it hardly seems worth it if you have to spend more time setting it up than you would've spent dealing with the spam in your inbox manually.

SpamExperts is different: it's unique self-learning filtering mechanisms and advanced spam-pattern detection automatically adapts to new spammer techniques and learns your preferences based on what you do and do not mark as spam; there's nothing for you to manage or maintain manually. Keep reading to find out how SpamExperts can help you!


What is SpamExperts?

SpamExperts is an advanced email filter that scans and filters your incoming email for spam, viruses, phishing, and other email-related attacks by botnets and spammers with 99.98% accuracy — all before it reaches your inbox. It's specifically designed to avoid false positives, and it's continually learning and evolving to protect you from new spamming techniques and threats.

There isn't anything you need to set up. SpamExperts works at the domain level to protect all email accounts created with that domain. Once purchased, the MX records are automatically updated and locked to ensure your email accounts stay protected, and all incoming mail is filtered through the SpamExperts system. Any email detected as spam is placed in a secure quarantine which you can view at any time through your SpamPanel (aka SpamExperts Control Panel), which we'll cover in another section.

SpamExperts can only be purchased for domains hosted by Well Water Design.

Purchase SpamExperts

Follow these steps to purchase and install SpamExperts for your domain:

Log in to your Well Water Design client portal.

Go to the Website & Security menu and click Email Services.
On the SpamExperts page, scroll down to the Signup and Get Started table and check the boxes next to the service(s) you wish to purchase.
Click Order Now to begin the checkout process.
Select the domain you wish to have SpamExperts installed on and click Checkout.

Once you've completed the checkout process, you're done!
SpamExperts will be auto-installed for all of your email accounts under that domain.

Log in to Your SpamPanel

Now that SpamExperts is installed on your domain, you can log in to manage your settings:

Log in to your Well Water Design client portal, and click Manage in the new SpamExperts box on the front page of your account.

SpamPanel Navigation 

The power to control spam is at your fingertips. But what are all of the icons in your SpamPanel for? What do they do? Where do you start? You don't need to do anything to set up your filter since it's all done automatically, but you can customize your filters, search logs, view reports, and do a variety of other things through our SpamPanel.

Keep reading if you'd rather just read the main points:

Log Search. All email connections to a domain are logged and accessible for 14 days. You can search those logs on various strings, such as date range, subject, sender, recipient, classifications, status, and more.
Spam Quarantine. The Spam quarantine interface displays all of your blocked messages. You can view, sort, search, and mass delete messages here.
Incoming Delivery Queue. In the event your mail server is down, your incoming messages will be queued for delivery and displayed here, rather than being bounced.
Local Recipients. This allows you to only allow messages from specified domains.
Domain Statistics. See the statistics of your incoming email traffic for a given time frame.
Filter Settings. Set your filter settings here.
Report Spam. Teach the system how to filter your mail by uploading spam messages that weren't caught, or not spam messages that were caught.
Clear Callout Cache. SpamExperts checks to see if the address from an incoming message exists by checking the cache, which refreshes every few hours. You can clear the cache here. This is useful if you've recently created or deleted an email address.
Protection Reports. These reports contain an overview for quarantined messages based on your domain or users.
Whitelist/Blacklist. You can whitelist or blacklist a specific sender or recipient's email address or domain here.
Webinterface Users. Manage your email users and permissions here.


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